AI’s Big Payoff Is Coordination, Not Automation (AKA Stop Building Faster Rowboats and Start Building a Port)
HBR is right: the big money in AI is not automation. It is coordination. Automation makes one person faster. Coordination makes the whole system stop being dumb. And systems-level dumbness is where most of the waste lives. Instead of “another place to do work,” Dotted becomes the layer that keeps decisions, owners, deadlines, and dependencies coherent across email, chat, docs, and ticketing.



